Television / Set-up box
Television
Why do I have to pay for the cable TV when I already pay an invoice to Billag?
Billag is a Swiss collection company for radio and TV reception fees. The TV cable is the network that distributes the signal received by our antennas and delivered by our cable network.
How can I subscribe to the pay packages (Canal +, Cinecinema ...) ?
You can subscribe to different pay TV channels (Canal +, Gold, The + ,...) with the netBox. The netBox is available in our bundles TV + Internet + Fixed phone.
If my TV has a logo « HD Ready » or « Full HD » is that I can receive high-definition cable network?
To receive signals in high definition on the cable network, you must have the logo « HD Ready » or « Full HD » and the logo « TNT HD ». This indicates that your TV can both receive and display high definition signals from the cable network.
Where can I find TNT and TNT HD receivers and at what price?
You will find this material from a multimedia reseller.
How can I record programs broadcast in digital channels TNT ?
Some televisions or TNT receivers (or DVB-T in english) have a USB port for connecting a storage device that can record digital programs
Why HD channels are not always in high defintion?
Some programs offered on the HD channels (TF1 HD, France 2 HD, M6 HD) are broadcast in digital quality standard. The logo of the channel is marked when HD programs are in high definition quality.
How can I change the language of certain TV channels (Euronews, Eurosport)?
You can, using your remote control, change the language on some TV channels such as Euronews, Eurosport.
Set-up box
I have a problem with my Cablecom set-up box, what should I do?
In case of technical problems or failure, please call 0800 66 88 66 (technical support from our partner Cablecom).
Certain problems can be resolved just by turning the appliance off and then back on.